PaperCrush > Delivery, Cancellation & Return Policy

Delivery, Cancellation & Return Policy

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At Papercrush, we believe that customer service is most important thing.

Cancellation & Refund Policy

• Cancellations will be considered only if the request is made within 24 hours of placing an order. However, the cancellation request will not be entertained if the orders have been processed for shipping. Also once order is shipped no cancellation will be entertained. Only one exchange will be considered and courier charges for sending product back to us will be borne by the customer.
• In case you feel that the product received is not as shown on the site or as per your expectations, you must bring it to the notice of our customer service within 24 hours of receiving the product. The Customer Service Team after looking into your complaint will take an appropriate decision.
• If you are, for any reason, not entirely happy with your purchase, either you can exchange the product with same product or with any other our product. Difference amt will be charged accordingly if any.
• In case of exchange kindly mail us courier details at contact@papercrush.net.

Shipping & Delivery Policy

For within Delhi NCR Buyers, orders are shipped through registered domestic courier companies and /or speed post only. Orders will be shipped within 3-4 working days.
For Outside Delhi NCR Buyers, orders are shipped through registered domestic courier companies and /or speed post only. Orders will be shipped within 5-6 working days.
Papercrush is not liable for any delay in delivery by the courier company / postal authorities and only guarantees to hand over the consignment to the courier company or postal authorities within 7 – 10 working days from the date of the order or as per the delivery date agreed at the time of order confirmation. Delivery of all orders will be to registered address of the as specified at the time of Order. Papercrush is proud to use E-Billing Solutions Payment Gateway for fast, easy and efficient secure payments. All major credit cards are accepted.

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